Q: Can I send a personalized message with my gift?
A: Yes, you may add a personalized message to any gift. Please provide your message in the space provided on the Cart page.
Q: Can I have a basket shipped?
A: At this time we do not offer to ship our baskets. All purchases will be delivered in the North Texas area starting at $10. We also offer free local pickup.
*If, for any reason, an attempt was made to deliver your order but it was unsuccessful please contact us at firstname.lastname@example.org . Another delivery attempt will be arranged for an additional fee.
Q: How much do you charge for delivery?
A: Delivery starts at $10 and could be raised according to the distance from our studio in Anna, TX.
Q: How quickly will my order be ready?
A: Set a delivery/pick up date at checkout. We typically complete projects within 2-7 days for individuals and 1-3 days for corporate accounts.
Q: How are the custom gift baskets priced?
A: Our Custom Gift Baskets vary with each project. We price each order to include sales tax, planning/shopping, design/assembly, and a service fee. Fill out this order form to request a custom order.
Q: How do I pay for a custom gift basket?
After completing the custom gift basket form, we will be in touch via email to confirm the details of your order. After confirmation, we will send an invoice to the same email address. Only after the invoice has been paid we will begin designing your gift basket order.
Q: What is your cancellation policy?
A: We are 100% committed to each of our clients and expect the same in return. Once an order is placed and paid, the sale is final. Because of our commitment to excellence and dedication to our design process, we cannot offer any refunds.
Q: Can I provide any items to be included in the gift basket?
A: Of course! Drop off any of the merchandise you would like to include at our studio and we will gladly add it into the gift basket! If you are interested in providing all of the merchandise to be included in the gift basket, we will only charge for tax, time, assembly, and wrapping.