Q: Can I send a personalized message with my gift?
A: Yes, you may add a personalized message to any gift. Please provide your message in the space provided on the Cart page.
Q: Can I have a gift shipped?
A: At this time we do not offer to ship our baskets, however we ship all of our gift boxes. All purchases will be delivered in the North Texas area starting at $10. We also offer free local pickup in Anna,TX.
*If, for any reason, an attempt was made to deliver your order but it was unsuccessful please contact us at email@example.com . Another delivery attempt will be arranged for an additional fee.
Q: How much do you charge for delivery?
A: Delivery starts at $10 and can increase according to the distance from our studio in Anna, TX.
Q: How quickly will my order be ready?
A: Set a delivery/pick up date at checkout. We typically complete projects within 1-7 days for individuals and 1-3 days for corporate accounts.
Q: How are the custom orders priced?
A: Our Custom Gifts vary with each project. We price each order to include sales tax, planning/shopping, design/assembly, and a service fee. Fill out this order form to request a custom order.
Q: How do I pay for a custom gift set?
After completing the custom gift form, we will be in touch via email to confirm the details of your order. After confirmation, we will send an invoice to the same email address. Only after the invoice has been paid we will begin designing your order.
Q: What is your cancellation policy?
A: We are 100% committed to each of our clients and expect the same in return. Once an order is placed and paid, the sale is final. Because of our commitment to excellence and dedication to our design process, we cannot offer any refunds. We do not accept cancellations after payment.
Q: Can I provide any items to be included in the gift basket?
A: Of course! Drop off any of the merchandise you would like to include at our studio and we will gladly add it into the gift set! If you are interested in providing all of the merchandise to be included in the gift basket, we will only charge for time, assembly, and wrapping.